A little help.
Right when you need it.

Start with the setup checklist in Atlas, or choose the help you need below.

GETTING CONNECTED

AI, voice or Chrome?

Open the setup task for the missing connection. Its fields, links and checks help you finish without searching through settings. For ElevenLabs, test speaking and microphone transcription separately.

Follow the setup guide

PURCHASE & ACCESS

Missing a licence or download?

Check your purchase email and spam folder, then use your private customer link. If it has expired or the payment is pending, contact support with the purchase email and transaction reference. Do not pay again just to retry a download.

Delivery and access help

INSTALLATION & UPDATES

Keep your own workspace.

Use the official installer or updater and close Atlas when prompted. Do not remove your saved profile to fix a sign-in or activation issue. Keep the exact error message so we can help.

Official update guidance

Tell us what happened.

Email support@atlas-ui.com with your Atlas version, Windows version, what you tried and the exact error. Attach a screenshot or the app’s support report if helpful, after checking it for private information.

Never send passwords, API keys, full card details or your licence key. General enquiries: info@atlas-ui.com.

Clear before and after purchase.

Frequently asked questions · Pricing · Licence and updates · Refund policy · Digital delivery